Please note, due to unusually high demand, processing times for Veterinary Prescriptions is currently up to 5 working days.
Royal Mail are currently experiencing resourcing issues affecting deliveries in some areas. Click Here for more details
Christmas & New Year Deliveries
PLEASE NOTE: Our customer service team's opening times will be running at the reduced hours of 9:00am - 4:00pm on Christmas Eve and New Year's Eve.
The information below is provided based on Royal Mail's recommended postage dates for mail to arrive in time for Christmas.
Orders may be delayed over the Christmas period due to supplier downtime, but we will keep you informed of any delays with your order. Any orders made between Christmas and New Year are subject to delay as there are no Royal Mail collections on 25 and 26 December 2020 or 1 January 2021.
Normal services are to resume on Saturday, 2nd January 2021 (except Scotland where there will be no deliveries or collections due to the bank holiday).
In order to ensure we have enough time to process and dispatch your prescription order, we must receive your prescription on or before Friday 18th December.
For additional information, please view the delivery page.
The below guide takes into account any lead time receiving certain products from our suppliers.
| Domestic | Order By |
| Special Next Day Delivery | Tuesday, 22nd December (before 3pm) |
| Tracked 24hr (inc. Tracked & Signed) (not guaranteed next day) | Monday, 21st December |
| Tracked 48hr (inc. Tracked & Signed) | Sunday, 20th December |