Customer Service Opening Times
Monday – Friday 9.00am – 5.30pm
Saturday 9.00am - 12.30pm
Sunday 10.00am - 1.30pm
Compliments – we would appreciate hearing from you if you have received excellent service or you have any comments about the service you received. Please select Compliments in the contact us form.
Tel: 0808 164 3211*
Unit 3B White Rose Park
Ten Pound Walk
GPhC no. 1091175
Superintendent Pharmacist: Richard Wells (2028132)
*Calls are free of charge from all consumer landlines and mobile phones. If you are calling from a business phone, you should check with your provider whether there will be a charge for calling 0800 or 0808.
Community Pharmacy Enquiry
(for orders and customer care, please use the Website Orders phone number above)
Tel: 01302 369121
NHS and Non NHS Complaints
If you think the service we provide can be improved, please tell us. Our aim is to make the greatest possible contribution to health care, by meeting your needs. If you are unhappy with any aspect of our service please speak to our Branch Pharmacist or alternatively call our Complaints Co-ordinator on (01302) 369121.
If you feel you cannot discuss your NHS complaint with us you may contact:
PO Box 16738
(Monday to Friday 8:30am – 5:30pm excluding English Bank Holidays)